Questions? Call Us: 1.800.722.8080

Can I have an order shipped outside of the U.S.?

Only orders to be shipped to the U.S. may be placed online.  For international orders, please call 314-781-7400 Monday through Friday between 9:00 a.m. and 5:00 p.m. CST.

 

Can I use a school purchase order?

We are happy to accept school purchase orders when orders are phoned (800-722-8080), faxed (314-781-7480), or mailed to us at

McDonald Publishing

567 Hanley Industrial Ct.

St. Louis, MO  63144-1901

 

When will I receive my order?

Orders typically ship within 48 hours and are sent via UPS Ground.

 

Is next-day or second-day shipping available?

Yes.  Call us for rates.

 

Can I return a product I ordered?

Your satisfaction is guaranteed.  We accept returns withing 30 days of purchase.  The unused product must be in the original packaging.  The cost of shipping your product back to McDonald Publishing is your responsibility.  Return materials with a copy of receipt to

McDonald Publishing

567 Hanley Industrial Ct.

St. Louis, MO  63144-1901

 

Is there someone who can help me with my order?

We will be happy to assist you with your order.  Please call 800-722-8080 Monday through Friday between 9:00 a.m. and 5:00 p.m. CST.

 

What payment methods can I use online?

We accept VISA and MasterCard online.  To order by check or money order, mail your order to the address above.  Purchase orders can be mailed or they can be faxed to 314-781-7480.

 

Is there a minimum order amount?

No, we accept orders of any amount.

 

What do I do if I receive a damaged package?

Contact us at 800-722-8080 Monday through Friday between 9:00 a.m. and 5:00 p.m. CST.

 

Is my personal information protected on your site?

Click here to view our privacy policy.

 

What are the shipping rates?

Click here to view our shipping rates.

 

What if I want to cancel an order?

To cancel an order, call us at 800-722-8080.  If the order has not yet shipped, we can cancel it without a problem.

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